FREE SHIPPING OVER CHF 150.- AND EASY RETURNS

FAQ

Location, location …
We are based out of Geneva, Switzerland. We offer fast shipping in Switzerland with all duties included that makes it easy for returns and exchanges.

Changing something on my order.
Decide you need to change something or cancel your order? No sweat! Please contact us immediately at info@thesportlook.com. Ensure the subject line has your order number and “Change to Order” in it.

I just made a purchase but realized I love something else and can’t live without it!
We can’t add anything to an existing order but don’t worry! We will be happy to waive shipping on this additional order if it was placed within 24 hours of the original order.

Sold out! What do I do?
Contact us at info@thesportlook.com with the style, size and color you are looking for and we will get back to you fast with the availably of the item. We are in constant contact with our suppliers and can have a quick turnaround time.

Can i return an item that was purchased on sale?
All sale items are final sale and cannot be returned.