DELIVERY + SHIPPING
Orders are shipped from Geneva, Switzerland.
Duties are included in our prices when ordering within Switzerland.
I placed and order and can’t wait to get it!
Orders will be sent out within 2-3 working days. A confirmation email with tracking will be sent upon shipping. Deliveries take between 2-10 days.
Attention all international deliveries to the EU+UK
The beneficiary is responsible for import, VAT, and duty costs. It could happen that your package is held due to a need for a signature or duties paid. Please contact your local post office with any issues of this nature.
WHAT SHIPPING CARRIER IS USED?
Swiss Post or DHL
WHAT ARE THE DOMESTIC SHIPPING RATES?
Domestic shipping is within Switzerland
FREE SHIPPING Swiss Post
WHAT ARE THE INTERNATIONAL SHIPPING RATES?
FREE SHIPPING Swiss Post for any order more than 150CHF
Delivery time 2-10 business days
- International orders do not include import tax. Customers are responsible for any additional costs incurred with shipping internationally.
- Delivery may be delayed if not available for signature at time of delivery.
What do I do with regards to returns?
Customers are responsible for shipping any items they wish to return. An address label is included in all packages. We will not be responsible for any packages sent without a tracking number.
There is no need to include a value on the returned item, just put Return Merchandise and a value of zero.